We help the world run better
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
Meet your team
To extend our team we are looking for talented support engineers with broad background experience. The position involves tasks in application maintenance and development of Ariba solutions integrated with various ERP systems, mostly SAP ERP or S/4 HANA. Strong communication skills, strong technical background and good SAP ERP/S4 HANA knowledge is required to effectively maintain and troubleshoot issue in Ariba end to end scenarios.
What you will do
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Ariba Solution Focus
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Get clear understanding of any technical/functional issue in the application that was experienced and reported by our customers
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Reproduce the problem in question to facilitate a resolution
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Investigate and diagnose the cause behind it and provide timely resolution/workaround that remedies the problem
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Master and use available means for customizing Ariba application and develop a solution meeting functional requirement
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Develop tools and solutions that improve productivity and leverage team knowledge growth
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Customer Focus
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Must be capable of supporting the client relationship with some manager assistance
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Should be able to work closely with the client in meeting (phone calls, face-to-face) and exceeding their expectations for the projects they are supporting
What you will bring
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Bachelor’s degree in business, marketing or technical discipline or equivalent experience
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Knowledge of any object-oriented language (Java/C#/C++)
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Knowledge of SQL
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Knowledge of HTTP, HTML and XML
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Basic understanding of web and network security standards and protocols (SSL, SSO, HTTPS, certificates)
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Good communication skills, both written and verbal, with a willingness to pick up the phone when email isn’t getting the job done
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Fluency in English
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Ability to travel on occasions
Preferred Qualifications
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Experience and knowledge of sourcing and procurement business processes or tools supporting such processes
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Knowledge of SAP modules related to Procurement and Invoicing (MM, FI, SRM)
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Other European languages are welcome (French/German/Italian/Spanish)
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Understanding of SOAP and REST web-services
What you can expect is professional onboarding, exciting career progression, a diverse work environment providing growth opportunities, learning & development possibilities, and an international business network for you to leverage. Interesting non-work related activities (volunteering, charity, sport events,..)
This role is based at the ultra-modern Metronom office building directly above the Nove Butovice metro station. The location encompasses SAP's vision for the perfect work-life balance by featuring uniquely decorated relaxation rooms, parents' and kids' room.
BENEFITS
Yearly bonuses, sick days paid and sick leaves fully refunded, flexible start/end of working hours, contributions to the pension/life insurance, meal vouchers, holidays 5 weeks, educational courses, coaching and mentoring opportunities, free massage, cafeteria plan, free fitness studio, generous shares program, etc.
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: 397279 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.